FAQ's

🐾 How long does shipping take?

Shipping typically takes 5–10 business days, depending on your location. You'll receive a tracking number once your order is dispatched.

🐾 Do you offer international shipping?

Yes! We ship worldwide. Shipping times and rates may vary depending on your destination.

🐾 Can I return or exchange a product?

Absolutely. We offer a 14-day return policy on all unused items. Please contact us at [your email] with your order details to start a return.

🐾 Are your leashes and harnesses safe for strong pullers?

Yes — our products are built with durability in mind and tested to withstand tension. Many of our leashes also include safety features like reflective materials and secure locking mechanisms.

🐾 Are the toys safe for heavy chewers?

Yes, our chew toys are made with bite-resistant materials. However, we always recommend supervising playtime, especially with aggressive chewers.

🐾 How can I contact customer service?

You can reach out via our Contact Us page or email us directly at [your email]. We aim to respond within 24 hours.